Portuguese Speaking Technical Account Manager

Portuguese Speaking Technical Account Manager

Patrique Mercier Recruitment is excited to share an exceptional opportunity for a Portuguese Speaking Technical Account Manager! This role is ideal for individuals who thrive in a client-facing environment and possess a passion for technology.

In this position, you will be the primary technical contact for our esteemed Portuguese-speaking clients, guiding them through inquiries and ensuring they derive maximum value from our solutions. Your role will be critical in building strong client relationships and facilitating their success with our products.

This is a fantastic opportunity to contribute to an innovative team while enjoying the vibrant and dynamic atmosphere at Patrique Mercier Recruitment.

Responsibilities

• Act as the key technical liaison for Portuguese-speaking clients, addressing inquiries and providing tailored support
• Oversee the onboarding process for new clients, ensuring a smooth setup and integration of our solutions
• Conduct training and support sessions to help clients utilize our products effectively
• Proactively identify technical issues and provide solutions to enhance client satisfaction
• Collaborate with cross-functional teams to relay client feedback and contribute to product improvements
• Regularly monitor client success metrics and maintain relationships through ongoing communication
• Stay updated on industry trends and product advancements to provide insightful recommendations to clients