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Portuguese Speaking Social Media Support Advisor
Support Portuguese-speaking users on social media platforms to enhance community engagement
Athens, Attica, Greece
1 week ago
Portuguese Speaking Social Media Support Advisor
Patrique Mercier Recruitment is excited to announce an opening for a Portuguese Speaking Social Media Support Advisor to join our vibrant team! In this role, you will be responsible for delivering outstanding support to Portuguese-speaking users across various social media platforms. If you're passionate about customer service and social media engagement, we want to hear from you!
Your Key Responsibilities:
- Provide exceptional customer support to Portuguese-speaking users through social media channels.
- Respond to inquiries and resolve issues promptly to ensure user satisfaction.
- Engage with users to cultivate a welcoming and interactive online community.
- Collect and analyze user feedback to inform and enhance service quality.
- Collaborate with cross-functional teams to improve overall customer experience.
- Stay updated on best practices and guidelines for social media support.
- Document user interactions for quality assurance and ongoing improvement initiatives.