Portuguese Speaking Remote Support Specialist - Remote Eligible

Portuguese Speaking Remote Support Specialist

Patrique Mercier Recruitment is thrilled to offer an exciting opportunity for a Portuguese Speaking Remote Support Specialist! If you have a passion for technology and a dedication to providing exceptional customer service, this role is perfect for you.

As a Remote Support Specialist, you will be responsible for assisting our Portuguese-speaking clients, addressing their technical inquiries, and resolving issues to ensure a smooth and satisfactory experience. Your focus will be on delivering prompt and effective solutions that enhance customer satisfaction.

Join our innovative team and enjoy the benefits of remote work while making a positive impact on our clients' success!

Responsibilities

• Deliver outstanding remote support to Portuguese-speaking customers via phone, email, and chat.
• Troubleshoot and resolve technical issues involving software, hardware, and network services.
• Document customer interactions and maintain accurate records of support requests.
• Collaborate with team members to improve service quality and share technical insights.
• Stay updated on product knowledge and technological advancements to assist customers effectively.
• Engage in continuous training and development opportunities to enhance your skills.