Portuguese Speaking Remote Support Specialist - Remote Eligible

Portuguese Speaking Remote Support Specialist

Patrique Mercier Recruitment is excited to present an opportunity for a Portuguese Speaking Remote Support Specialist! If you are dedicated to providing excellent customer service and possess strong technical abilities, this role is a great match for you.

As a Remote Support Specialist, you will be responsible for delivering high-quality support to our Portuguese-speaking clients, assisting them with various technical issues and inquiries. Your mission will be to ensure customer satisfaction by providing prompt and effective solutions.

Become a part of our energetic team and enjoy the benefits of remote work while making a positive impact on our clients' experiences!

Responsibilities:

• Provide exceptional remote support to Portuguese-speaking customers via phone, email, and chat.
• Troubleshoot and resolve a wide range of technical issues related to software, hardware, and networking services.
• Maintain accurate records of customer interactions, support requests, and resolutions.
• Collaborate with colleagues to improve service quality and share insights.
• Stay updated on product knowledge and technological advancements to provide informed assistance.
• Engage in ongoing training and professional development opportunities.