Portuguese Speaking Mobile Support Specialist

Portuguese Speaking Mobile Support Specialist

Patrique Mercier Recruitment is excited to present a remarkable opportunity for a Portuguese Speaking Mobile Support Specialist! If you have a passion for technology and possess strong communication skills in Portuguese, we would love to hear from you.

In this role, you will be the first point of contact for Portuguese-speaking clients, providing expert support for mobile applications and services. Your responsibilities will include troubleshooting issues, providing solutions, and ensuring a smooth user experience.

Join our dynamic team and contribute to the enhancement of customer satisfaction while thriving in a collaborative and engaging environment!

Responsibilities

• Provide exceptional mobile support to Portuguese-speaking customers through phone, email, and chat.
• Diagnose and resolve technical issues related to mobile applications and devices effectively.
• Maintain accurate records of customer interactions and solutions offered.
• Collaborate with cross-functional teams to ensure timely resolution of customer issues.
• Stay updated on the latest trends and advancements in mobile technology.
• Participate in training sessions to enhance your expertise and product knowledge.