Portuguese Speaking Mobile Support Specialist

Portuguese Speaking Mobile Support Specialist

Patrique Mercier Recruitment is excited to present an amazing opportunity for a Portuguese Speaking Mobile Support Specialist! If you have a passion for technology and exceptional communication skills in Portuguese, we want to meet you.

In this role, you will provide dedicated support for mobile applications and services to our Portuguese-speaking clients. Your main responsibilities will involve troubleshooting technical issues, delivering solutions, and ensuring a great user experience.

Join our dynamic team and play a vital role in enhancing customer satisfaction while thriving in a collaborative environment!

Responsibilities

• Provide outstanding mobile support to Portuguese-speaking customers through phone, email, and chat.
• Diagnose and resolve technical issues related to mobile applications and devices promptly.
• Maintain detailed records of customer interactions and solutions provided.
• Collaborate with cross-functional teams to ensure effective resolution of customer issues.
• Stay informed about the latest trends in mobile support and technology.
• Engage in continuous training to enhance your product knowledge and support skills.