Portuguese Speaking In - game Support Analyst

Portuguese Speaking In-Game Support Analyst

Patrique Mercier Recruitment is excited to present a fantastic opportunity for a Portuguese Speaking In-Game Support Analyst! If you possess a passion for gaming and excellent communication skills in Portuguese, we would love for you to join our dynamic team.

As a Portuguese Speaking In-Game Support Analyst, your main focus will be to provide top-notch support to Portuguese-speaking players during their gaming experience. You will be responsible for troubleshooting issues, answering player queries, and ensuring a seamless gaming experience for all users.

Join us in a collaborative and engaging work environment that celebrates your love for gaming and your skill set!

Responsibilities

• Deliver exceptional in-game support to Portuguese-speaking players via chat and email.
• Troubleshoot and resolve gameplay issues, account inquiries, and technical problems.
• Maintain detailed records of player interactions and solutions within the support system.
• Collaborate with game developers and other teams to escalate complex player issues effectively.
• Engage with the gaming community, providing guidance and sharing best practices.
• Stay updated on game trends, developments, and updates to offer knowledgeable support.