Portuguese Speaking Frontline Support Representative
Portuguese Speaking Frontline Support Representative
Patrique Mercier Recruitment is excited to offer a wonderful opportunity for a Portuguese Speaking Frontline Support Representative! If you are dedicated to providing outstanding customer service and enjoy helping others, we want you to join our dynamic team.
In this role, you will be the first point of contact for our Portuguese-speaking customers, assisting them with their needs and addressing any issues they may encounter. Your commitment to high-quality service will be key in fostering positive relationships and ensuring customer satisfaction. Take the next step in your career with us!
Responsibilities
Deliver exceptional support to Portuguese-speaking clients by addressing their inquiries efficiently.
Handle customer complaints and provide solutions in a timely manner.
Document customer interactions accurately in the support system for future reference.
Collaborate with team members to share knowledge and improve service delivery.
Stay informed about company products, services, and policies to assist customers effectively.
Adhere to quality standards and follow company guidelines for service excellence.