Portuguese Speaking Fashion Customer Support Agent

Portuguese Speaking Fashion Customer Support Agent

Patrique Mercier Recruitment is excited to offer an incredible opportunity for a Portuguese Speaking Fashion Customer Support Agent to join our vibrant team! If you are passionate about fashion and have a flair for delivering excellent customer service, this position is just right for you!

In this role, you will engage with our Portuguese-speaking customers, assisting them with inquiries related to our fashionable range of products. Your keen understanding of customer needs and your commitment to providing exceptional support will enhance their shopping experience and contribute to our brand's success.

This is a fantastic opportunity to combine your love for fashion with your customer service skills in a dynamic and stylish environment.

Responsibilities

• Deliver outstanding customer service to Portuguese-speaking clients through various communication channels
• Assist customers with product inquiries, order tracking, and returns
• Provide personalized fashion recommendations based on individual preferences
• Address customer concerns and resolve issues quickly and efficiently
• Maintain accurate records of customer interactions and feedback
• Stay updated on latest fashion trends and product knowledge to provide informed assistance
• Collaborate effectively with the sales team to enhance overall customer satisfaction