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Portuguese Speaking Email Support Specialist
Assist Portuguese-speaking clients by managing their email inquiries and resolving issues efficiently
Athens, Attica, Greece
Entry Level
2 weeks ago
Portuguese Speaking Email Support Specialist
Patrique Mercier Recruitment is excited to announce an opening for a Portuguese Speaking Email Support Specialist! We are seeking dedicated individuals who are passionate about providing exceptional customer service through effective written communication.
In this role, you will assist our Portuguese-speaking clients by managing their inquiries and resolving issues via email. Your excellent communication skills will be key in building positive relationships and ensuring high levels of customer satisfaction. Join our team and help us deliver outstanding customer experiences!
Responsibilities
- Handle customer inquiries and issues through email correspondence promptly and professionally.
- Provide accurate information regarding our products and services to ensure clear customer understanding.
- Maintain detailed records of customer interactions and solutions in the relevant systems.
- Collaborate with team members to enhance service processes and improve overall customer satisfaction.
- Stay informed about our product offerings and any updates to provide the best support possible.
- Gather and analyze customer feedback to identify areas for improvement in service delivery.