Portuguese Speaking Customer Support For Online Travel Agency

Portuguese Speaking Customer Support Representative

Patrique Mercier Recruitment is thrilled to announce an exciting opportunity for a Portuguese Speaking Customer Support representative for a leading online travel agency. If you're passionate about travel and customer service, this position is perfect for you!

In this role, you will assist Portuguese-speaking customers with travel inquiries, helping them navigate bookings, flight information, and other travel-related questions. Your enthusiasm for travel and excellent communication skills will play a crucial part in delivering fantastic experiences for clients around the globe.

Join a vibrant team dedicated to providing top-notch service in the travel industry, and take this opportunity to grow your career while working in a dynamic and supportive environment!

Responsibilities

• Provide exceptional customer support in Portuguese for a variety of travel-related inquiries
• Assist customers with bookings, cancellations, and itinerary changes
• Troubleshoot and resolve any issues clients may face during their travel experience
• Educate customers about travel policies, services, and destinations
• Ensure all customer interactions are accurately documented
• Collaborate with team members to improve service delivery and customer satisfaction