Portuguese Speaking Customer Support For Online Streaming Service

Portuguese Speaking Customer Support Representative

Patrique Mercier Recruitment is thrilled to announce an exciting opportunity for a Portuguese Speaking Customer Support representative for a leading online streaming service! This position allows you to work remotely while delivering exceptional service to users from the comfort of their homes.

In this role, you will assist Portuguese-speaking customers with inquiries related to their streaming subscriptions, content recommendations, and technical troubleshooting. Your ability to communicate effectively and empathize with users will help ensure a seamless and enjoyable streaming experience.

Join a dynamic team that prioritizes inclusivity and innovation, and be part of a company dedicated to entertaining and connecting people through high-quality content!

Responsibilities

• Provide outstanding customer support in Portuguese for various streaming service inquiries
• Assist customers with account management, billing questions, and troubleshooting
• Educate users on navigating the streaming platform and its features
• Document customer interactions accurately in the support system
• Collaborate with other teams to resolve complex issues and enhance user satisfaction
• Stay informed about new content releases and platform updates