Portuguese Speaking Customer Support For Social Media

Portuguese Speaking Customer Support Representative

Patrique Mercier Recruitment is thrilled to announce an exciting opportunity for a Portuguese Speaking Customer Support representative specializing in social media. If you are passionate about social media and helping others, this role is designed for you!

In this position, you will assist Portuguese-speaking customers with their inquiries and concerns related to social media platforms. Your communication skills and social media savvy will enable you to provide valuable support and create positive interactions with users.

Join a dynamic team that values creativity and customer satisfaction, offering you the chance to grow in a fast-paced environment that embraces the latest trends in social media. This role provides a fantastic opportunity for those eager to make a difference in the digital world.

Responsibilities

• Provide exceptional customer support in Portuguese for social media inquiries
• Monitor and respond to customer interactions across various social media platforms
• Troubleshoot issues and provide timely solutions
• Educate customers about platform features and best practices
• Document customer interactions accurately in the support system
• Collaborate with marketing and technical teams to enhance user experience