Portuguese Speaking Customer Support For Online Streaming Service

Portuguese Speaking Customer Support Representative

Patrique Mercier Recruitment is thrilled to announce an excellent opportunity for a Portuguese Speaking Customer Support representative for a leading online streaming service. If you are passionate about entertainment and enjoy helping others, this role is an exciting chance to combine your interests while providing exceptional service.

In this position, you will assist Portuguese-speaking customers with inquiries related to the streaming platform, including account issues, content navigation, and technical support. Your proficiency in communication and problem-solving will be instrumental in ensuring customers enjoy a seamless streaming experience.

Be part of a vibrant team that is at the forefront of the entertainment industry, while enjoying the flexibility and diversity that comes with this dynamic role!

Responsibilities

• Provide top-notch customer support in Portuguese for streaming service inquiries
• Assist customers with account setups, billing inquiries, and content recommendations
• Troubleshoot technical issues and offer solutions
• Document customer interactions and ensure a comprehensive record
• Collaborate with colleagues to enhance the customer experience
• Stay updated on new content releases and platform features