Portuguese Speaking Customer Support For Social Media

Portuguese Speaking Customer Support Representative

Patrique Mercier Recruitment is thrilled to announce an exciting opportunity for a Portuguese Speaking Customer Support representative focused on social media platforms. If you are passionate about social media and thrive in a customer-centric environment, we want to hear from you!

In this role, you will provide exceptional customer support to Portuguese-speaking users, addressing inquiries, resolving issues, and engaging with customers through various social media channels. Your ability to connect and communicate effectively will be crucial in enhancing user satisfaction and building brand loyalty.

Join our client's vibrant team and contribute to creating a positive online experience while working in a fast-paced, innovative environment. This is your chance to make a difference in the world of social media!

Responsibilities

• Deliver high-quality customer support in Portuguese through social media channels
• Address customer inquiries, concerns, and feedback promptly and accurately
• Engage with users to provide solutions and promote positive interactions
• Document customer interactions and maintain accurate records in the support system
• Collaborate with colleagues to improve service and enhance user experience
• Stay updated on social media trends and best practices