Portuguese Speaking Customer Support For Online Travel Agency
Portuguese Speaking Customer Support Representative
Patrique Mercier Recruitment is excited to announce a great opportunity for a Portuguese Speaking Customer Support Representative for a leading online travel agency! This position allows you to engage with clients and assist them in planning their dream travels while also being part of a vibrant team.
In this role, you will assist Portuguese-speaking customers with their travel inquiries, bookings, and any issues that may arise during their travel experiences. Your strong communication skills and customer-centric approach will be crucial in ensuring clients receive the support they need to enjoy their journeys.
Join a dynamic and supportive team dedicated to providing outstanding service, helping customers navigate through their travel plans, and enjoying the benefits of working within the fast-paced travel industry!
Responsibilities
- Provide excellent customer support in Portuguese for various travel-related inquiries
- Assist customers with booking processes and modifications
- Troubleshoot issues and resolve customer complaints promptly
- Educate clients about travel policies, packages, and services
- Document customer interactions in the support system accurately
- Collaborate with co-workers to improve customer satisfaction levels
- Stay informed on travel industry trends and company offerings