Portuguese Speaking Client Support Specialist

Portuguese Speaking Client Support Specialist

Patrique Mercier Recruitment is on the lookout for a dedicated Portuguese Speaking Client Support Specialist to join our growing team! If you are enthusiastic about delivering excellent customer service and possess strong Portuguese language skills, this role may be the perfect opportunity for you.

As a client support specialist, you will be the primary point of contact for our Portuguese-speaking clients, assisting them with their inquiries and ensuring they receive high-quality support. Your effective communication and problem-solving skills will be crucial in maintaining positive relationships and enhancing client satisfaction.

If you are ready to contribute to a supportive and dynamic work environment, we encourage you to apply!

Key Responsibilities:

• Provide exceptional support to Portuguese-speaking clients through various communication channels, including phone, email, and chat.
• Evaluate and resolve client inquiries promptly and efficiently.
• Document all interactions in our support system to ensure accurate record-keeping.
• Collaborate with various departments to provide a seamless and cohesive client experience.
• Stay updated on our products and services to assist clients effectively.
• Proactively engage with clients to identify their needs and deliver tailored solutions.