Portuguese Speaking Client Support Specialist

Portuguese Speaking Client Support Specialist

Patrique Mercier Recruitment is on the lookout for a dedicated Portuguese Speaking Client Support Specialist to join our dynamic team! If you have a passion for customer service and enjoy helping others, this role is a fantastic opportunity for you.

In this position, you will be responsible for assisting our Portuguese-speaking clients by answering their inquiries, providing information about our services, and ensuring they have a positive experience. Your exceptional communication and problem-solving skills will be crucial in building strong client relationships.

If you are ready to contribute to client satisfaction and work in a collaborative environment, we encourage you to apply!

Key Responsibilities

• Support Portuguese-speaking clients through various communication channels, including phone, email, and chat.
• Analyze client inquiries and provide prompt, effective solutions.
• Document every client interaction accurately in our support system.
• Work closely with other departments to ensure smooth client experiences.
• Stay informed about our products and services to assist clients effectively.
• Proactively engage with clients to understand their needs and offer tailored solutions.