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Portuguese Speaking Airline Customer Service Agent
Assist Portuguese-speaking airline customers with flight issues via phone, email, and chat.
Athens, Attica, Greece
Entry Level
1 week ago
Portuguese Speaking Airline Customer Service Agent
Patrique Mercier Recruitment is excited to announce an excellent opportunity for Portuguese speakers! We are seeking a Portuguese Speaking Airline Customer Service Agent to become a vital part of our team. This role is perfect for individuals who are passionate about delivering outstanding customer service within the airline industry. If you love helping others and thrive in a dynamic work environment, we want to hear from you!
Responsibilities
- Provide exceptional customer support to Portuguese-speaking airline customers through phone, email, and chat.
- Assist customers with inquiries about flight bookings, cancellations, and modifications.
- Resolve customer complaints effectively and ensure all issues are addressed.
- Share accurate information regarding airline policies, services, and promotional offers.
- Maintain thorough and accurate records of customer interactions and transactions.
- Collaborate with team members to achieve high performance and excellent service delivery.
- Stay updated with industry developments and airline information to provide knowledgeable support.