Portuguese Speaking Airline Customer Service Agent
Portuguese Speaking Airline Customer Service Agent
Patrique Mercier Recruitment is thrilled to present an exceptional opportunity for Portuguese speakers! We are in search of a Portuguese Speaking Airline Customer Service Agent to join our dedicated team. This role is designed for individuals who are passionate about providing superior customer service in the airline industry. If you have a love for travel and a commitment to helping others, we would love to hear from you!
Responsibilities
Deliver exceptional customer support to Portuguese-speaking airline customers via phone, email, and chat.
Assist with inquiries related to flight bookings, changes, and cancellations.
Resolve customer complaints and ensure each interaction is satisfactory.
Provide accurate information on airline policies, services, and promotional offers.
Maintain detailed records of customer interactions and documentation.
Collaborate with team members to meet performance targets and improve customer satisfaction.
Stay informed about the latest airline industry trends and developments to offer knowledgeable support.