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Portuguese Speaking Multilingual Support Representative
Assist international customers in Portuguese to resolve product and service issues effectively
Athens, Attica, Greece
Entry Level
1 week ago
Portuguese Speaking Multilingual Support Representative
Patrique Mercier Recruitment is thrilled to present an exciting opportunity for a Portuguese Speaking Multilingual Support Representative. This vital role is essential for providing exceptional customer support to our diverse international customer base.
In this position, you will engage with customers in Portuguese and other languages, assisting them with inquiries, resolving issues, and ensuring a positive experience. Your language skills and dedication to customer service will significantly enhance customer satisfaction and loyalty.
Key Responsibilities
- Manage customer inquiries through phone, email, and chat in Portuguese and other necessary languages
- Provide accurate information about products and services to address customer needs
- Effectively troubleshoot and resolve customer issues to guarantee satisfactory solutions
- Document all customer interactions meticulously to maintain detailed records
- Collaborate with team members to continuously improve the quality of customer support
- Stay informed about product offerings and company policies to assist customers effectively