Nordic Speaking Remote Support Specialist - Remote Eligible

Nordic Speaking Remote Support Specialist

Patrique Mercier Recruitment is delighted to present an opportunity for a Nordic Speaking Remote Support Specialist! If you are passionate about technology and thrive in a customer-focused environment, this role is an excellent fit for you.

In this position, you will provide exceptional remote support to our Nordic-speaking clients, addressing their diverse technical queries and issues. Your goal will be to ensure customer satisfaction by delivering quick and effective solutions tailored to their needs.

Join our innovative team and enjoy the flexibility of remote work while making a positive impact on our clients' experiences!

Responsibilities

• Deliver high-quality remote support to customers who speak Nordic languages via phone, email, and chat.
• Troubleshoot and resolve a variety of technical issues related to software, hardware, and networking.
• Maintain detailed and accurate documentation of customer interactions and outcomes.
• Collaborate with team members to enhance service delivery and knowledge sharing.
• Stay updated on product knowledge and technological advancements to assist clients effectively.
• Participate in continuous training and professional development to grow your expertise.