Nordic Speaking Email Support Specialist

Nordic Speaking Email Support Specialist

Patrique Mercier Recruitment is excited to announce an opening for a Nordic Speaking Email Support Specialist! We are on the lookout for passionate individuals who are dedicated to providing exceptional customer service through effective written communication in Nordic languages.

In this role, you will assist our Nordic-speaking clients by handling their inquiries and resolving issues via email. Your ability to communicate clearly and effectively will be essential in building positive customer relationships and ensuring their satisfaction. Join our team and contribute to delivering outstanding customer experiences!

Responsibilities

Manage customer inquiries and issues through email correspondence in a prompt and professional manner.

Provide accurate information regarding our products and services to enhance customer understanding.

Document all customer interactions and resolutions clearly in the relevant systems.

Collaborate with team members to improve service processes and boost overall customer satisfaction.

Stay updated on product offerings and related updates to provide informed support.

Collect and analyze customer feedback to identify opportunities for service improvement.