Nordic Speaking Customer Service For Retail Industry - Remote Eligible

Nordic Speaking Customer Service Professional

Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in other countries, and we are excited to announce a new opportunity for a Nordic Speaking Customer Service professional in the Retail industry. This role requires a dedicated individual who is passionate about delivering exceptional customer service to retail clients in Nordic languages, supporting customers' needs, and enhancing their shopping experience. You will work in a dynamic and diverse environment, where your language skills will be invaluable in providing tailored support to our international clients. Join us in making a difference by being the first point of contact for inquiries, offering solutions, and fostering customer loyalty in the vibrant retail sector. If you possess excellent communication skills and a desire to develop your career while assisting customers from various backgrounds, we want to hear from you!

Responsibilities

• Provide exceptional customer service in Nordic languages to retail clients.
• Respond to customer inquiries via phone, email, and chat in a timely manner.
• Assist customers with product information, order processing, and returns.
• Resolve customer complaints and issues efficiently and professionally.
• Maintain a high level of product knowledge and stay updated on promotions.
• Build and maintain positive relationships with customers.
• Collaborate with teams to improve customer service processes and contribute to a positive team environment.