Nordic Speaking Customer Service For Logistics & Supply Chain Industry - Remote Eligible

Nordic Speaking Customer Service Representative

Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in various countries, and we are currently looking for a Nordic Speaking Customer Service Representative for the Logistics & Supply Chain industry. At Patrique Mercier Recruitment, we specialize in connecting talented individuals with opportunities in diverse sectors including social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. Our mission is to ensure that we match the best candidates with the right employers, providing tailored recruitment solutions for both parties. As a Customer Service Representative, you will play a pivotal role in ensuring our clients receive exceptional service while facilitating logistics and supply chain operations across Nordic regions. You will be working in a dynamic environment where your language skills and customer service talents will be invaluable. Join us at Patrique Mercier Recruitment, a project owned by The House of Mercier, to help candidates find their dream job abroad and make a significant impact in the logistics sector.

Responsibilities

• Provide exceptional customer service to clients in Nordic languages.
• Assist customers with inquiries related to logistics and supply chain operations.
• Resolve customer complaints and issues effectively and promptly.
• Coordinate with logistics teams to ensure timely delivery of goods.
• Maintain accurate records of customer interactions and transactions.
• Identify opportunities for process improvements within the customer service department.
• Act as a liaison between customers and internal departments to address and resolve issues.