Nordic Speaking Customer Service For Government & Public Sector Industry - Remote Eligible

Nordic Speaking Customer Service Representative

Join Patrique Mercier Recruitment, the leading agency dedicated to connecting candidates with opportunities in their native languages across various countries. We specialize in diverse industries, including social media, gaming, healthcare, retail & e-retail, travel, automotive, financial services, insurance, energy, and telecommunications. Our recruitment process is meticulous, ensuring the best candidates are matched with the right employers. We are currently seeking a Nordic Speaking Customer Service representative for the Government & Public Sector industry. In this role, you will have the chance to leverage your language skills while supporting public services and making a real difference in your community. Our team is committed to finding the perfect fit for both our candidates and our clients, making this an exciting opportunity for anyone looking to expand their career abroad. If you are passionate about customer service and have strong communication skills in Nordic languages, we want to hear from you. Let us help you achieve your dream job while supporting vital services that impact people's lives every day.

Responsibilities

• Provide exceptional customer service to clients in the Nordic region
• Assist customers with inquiries, issues, and service requests via phone and email
• Resolve customer complaints efficiently and professionally
• Maintain a deep understanding of the services provided by the government and public sector
• Document customer interactions and feedback in the system
• Collaborate with other teams to improve service delivery and customer satisfaction
• Stay updated on policies and procedures to provide accurate information