Nordic Speaking Customer Service For Education & E - learning Industry - Remote Eligible

Nordic Speaking Customer Service Representative

Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in other countries. We provide specialized recruitment services across diverse industries including social media, gaming, healthcare, retail, e-retail, travel, automotive, financial, insurance, energy, and telecommunications. We pride ourselves on our thorough recruitment process that connects the best talent with the right employers, ensuring a perfect fit for both parties. We are currently seeking a Nordic Speaking Customer Service Representative to join our client's team in the Education & E-Learning industry. This role offers an exciting opportunity to contribute to the growth and support of educational products in a multilingual environment while ensuring customers receive excellent service. If you possess strong communication skills in Nordic languages and are passionate about making a difference in the education sector, we invite you to explore this opportunity. Join us and become part of a dynamic team that is dedicated to enhancing the educational experiences of learners around the world.

Responsibilities

• Provide exceptional customer service support to users of education and e-learning products in Nordic languages.
• Assist customers in resolving inquiries related to educational platforms and resources.
• Educate users about the features and functionalities of the e-learning services offered.
• Collect and document customer feedback to improve service and product offerings.
• Collaborate with other departments to address customer needs effectively.
• Maintain accurate records of customer interactions and transactions.
• Continuously enhance knowledge of educational products and industry trends.