Nordic Speaking Customer Service For Energy (oil & Gas) Industry - Remote Eligible

Nordic Speaking Customer Service Representative

Are you a native Nordic speaker looking to take your customer service career to the next level in the dynamic energy sector? Patrique Mercier Recruitment, the leading agency for candidates seeking jobs in their native language across various countries, is excited to offer an excellent opportunity for a Nordic Speaking Customer Service Representative in the thriving Oil & Gas industry. With our expertise in matching passionate candidates with the right employers, we specialize in recruitment across multiple industries, including social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. As a project owned by The House of Mercier, we prioritize your career aspirations and strive to help you find your dream job abroad. Join a dedicated team where your language skills and customer service experience will contribute significantly to the success of the energy sector while enjoying the cultural richness of a new country. If you have a passion for helping others and are ready for an international adventure, this is the role for you!

Responsibilities

• Provide exceptional customer service support to Nordic-speaking clients in the Oil & Gas sector.
• Respond promptly to customer inquiries via phone, email, and live chat.
• Assist customers with account management, billing inquiries, and service-related questions.
• Resolve customer issues effectively while ensuring a high level of customer satisfaction.
• Document interactions and feedback accurately in the customer relationship management (CRM) system.
• Collaborate with team members to improve processes and enhance the customer experience.
• Stay informed about industry changes and company offerings to provide accurate information.