Nordic Speaking Customer Service For Manufacturing Industry - Remote Eligible

Nordic Speaking Customer Service Representative

Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in other countries. We specialize in various industries, including consumer services like social media, healthcare, and more. Currently, we are looking for a Nordic Speaking Customer Service representative for the manufacturing industry. This role is perfect for someone who is passionate about customer service and thrives in a fast-paced environment. As we connect candidates with their dream jobs abroad, we strive to ensure the best match between candidates' competencies and employers' needs. Our team is dedicated to guiding you through every step of the recruitment process, so you not only find a job but also a fulfilling career path that aligns with your personal and professional aspirations. Join us at Patrique Mercier Recruitment, a project owned by The House of Mercier, and take the next step in your career with a top-tier client in the manufacturing sector.

Responsibilities

• Provide exceptional customer service to Nordic-speaking clients in the manufacturing industry.
• Respond to inquiries and resolve issues via phone, email, and chat in a timely manner.
• Assist customers with product information, order processing, and troubleshooting.
• Maintain thorough knowledge of company products and services to provide accurate information.
• Collaborate with different departments to ensure customer satisfaction and streamline processes.
• Document customer interactions, feedback, and issues in the customer relationship management system.
• Train and mentor new customer service representatives on best practices and company policies.