Nordic Speaking Customer Service For Construction Industry - Remote Eligible

Nordic Speaking Customer Service Representative

Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in other countries. We specialize in various industries including social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. Our recruitment process is designed to match the best candidates with the right employers, ensuring a perfect fit for both parties. Currently, we are looking for a Nordic Speaking Customer Service Representative for the construction industry to join our dynamic team. This role involves engaging with customers in Nordic languages while providing exceptional service in a fast-paced environment. You will play a crucial part in building strong relationships with clients, understanding their needs, and providing solutions tailored to their inquiries. If you have a passion for customer service and want to work within an international context, this opportunity is for you. At Patrique Mercier Recruitment, we value diversity and are committed to helping you find your dream job abroad while advancing your career in the consumer services sector. Join us and be part of a company that cares about your growth and success.

Responsibilities

• Provide exceptional customer service to clients in Nordic languages.
• Handle customer inquiries via phone, email, and chat regarding construction services.
• Resolve customer complaints and issues promptly and professionally.
• Manage customer accounts and maintain accurate records of interactions.
• Collaborate with internal teams to ensure customer satisfaction and service delivery.
• Assist customers in placing orders, tracking shipments, and processing returns.
• Provide product information and support related to the construction industry.