Nordic Speaking Customer Service For Automotive Industry - Remote Eligible

Nordic Speaking Customer Service Representative

Patrique Mercier Recruitment, the leading agency for candidates seeking jobs in their native language across various countries, is excited to announce an opening for a Nordic Speaking Customer Service Representative in the Automotive industry. Our agency specializes in connecting top-tier candidates with outstanding opportunities in sectors such as social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. We pride ourselves on our tailored recruitment process that matches candidates with employers who value their unique skills and experiences. As we continue to grow and expand our reach in the global marketplace, we are committed to helping candidates find their dream jobs abroad. This role will play a crucial part in providing exceptional customer service to our clients and enhancing their experience with our automotive partner. If you are passionate about customer service and possess strong language skills, we want to hear from you!

Responsibilities:

• Provide exceptional customer service to Nordic-speaking customers in the automotive sector.
• Resolve inquiries and issues via phone, email, and chat in a timely manner.
• Assist customers with product information, order processing, and technical support.
• Maintain accurate records of customer interactions and feedback.
• Collaborate with internal teams to enhance customer satisfaction and improve service delivery.
• Continuously seek ways to improve processes and customer experience.
• Stay updated on automotive products and services to provide accurate information to customers.