Nordic Speaking Customer Service For Media & Entertainment Industry - Remote Eligible

Nordic Speaking Customer Service Role

Patrique Mercier Recruitment, the leading agency for candidates seeking jobs in their native language in other countries, is excited to announce a new opportunity for a Nordic Speaking Customer Service role in the dynamic Media & Entertainment industry. At Patrique Mercier Recruitment, we specialize in connecting professionals with employers in a variety of sectors including social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. Our mission is to ensure that talent from diverse backgrounds can find their dream job abroad, and we take pride in our thorough recruitment process that matches the best candidates with the right employers. As a Nordic Speaking Customer Service representative, you will be at the forefront of delivering exceptional service to our clients, ensuring their experience in the media and entertainment space is seamless and enjoyable. This role not only offers a chance to work with a respected agency but also provides an invaluable opportunity to engage in an industry that influences millions globally. If you are passionate about customer service and have proficiency in Nordic languages, we would love to meet you and explore how you can contribute to this vibrant sector.

Responsibilities

• Provide exceptional customer service to clients in the media and entertainment sector.
• Assist customers with inquiries via phone, email, and chat in Nordic languages.
• Resolve issues and complaints in a timely and professional manner.
• Maintain detailed records of customer interactions and transactions.
• Collaborate with internal teams to enhance the customer experience.
• Stay updated on industry trends and product knowledge to better assist customers.
• Develop and maintain positive relationships with clients for long-term engagement.