Nordic Speaking Client Support Specialist

Nordic Speaking Client Support Specialist

Patrique Mercier Recruitment is looking for a dedicated Nordic Speaking Client Support Specialist to join our talented team! This position is perfect for individuals who are passionate about delivering excellent customer service and possess linguistic skills in one or more Nordic languages.

As a Client Support Specialist, you will be responsible for assisting our Nordic-speaking clients with their queries, providing detailed information about our services, and ensuring that they receive a positive and seamless experience. Your effective communication and problem-solving skills will be essential in fostering strong client relationships.

If you're ready to contribute to a supportive team focused on client satisfaction, we encourage you to apply!

Key Responsibilities

• Assist Nordic-speaking clients through various channels such as phone, email, and chat.
• Evaluate and address client inquiries, offering timely and effective solutions.
• Document all interactions in our support system for accurate record-keeping.
• Collaborate with internal teams to ensure a seamless experience for clients.
• Stay informed about our products and services to assist clients effectively.
• Proactively engage with clients to understand their needs and propose tailored solutions.