German Speaking Travel Support Specialist

German Speaking Travel Support Specialist

Patrique Mercier Recruitment is pleased to offer a fantastic opportunity for a German Speaking Travel Support Specialist. If you possess a passion for travel and excel at delivering exceptional customer service, this role could be a perfect fit for you! Join our vibrant team and provide assistance to German-speaking clients as they plan and organize their travel experiences.

In this role, you will cater to clients' needs by addressing inquiries, providing information about travel arrangements, and ensuring that they receive outstanding support throughout their journey. Your expertise will greatly enhance the travel experience for our clients.

Responsibilities

• Provide support to German-speaking clients through various communication channels, including phone, email, and chat.
• Offer thorough information regarding travel options, accommodations, and customized itineraries.
• Proactively resolve customer issues and answer inquiries to maximize satisfaction.
• Maintain accurate records of client interactions and bookings for reference.
• Stay informed about travel trends and service offerings to provide tailored recommendations.
• Collaborate with team members to ensure a seamless customer experience.