German Speaking Technical Account Manager

German Speaking Technical Account Manager

Patrique Mercier Recruitment is excited to offer an incredible opportunity for a German Speaking Technical Account Manager! This role is perfect for individuals who possess strong technical acumen and enjoy building lasting relationships with clients.

As a German Speaking Technical Account Manager, you will be the primary contact for our German-speaking clients, providing expert guidance and support on our products and services. Your role will be essential in ensuring clients have a positive experience and can leverage our solutions to meet their business objectives.

Join us in a dynamic environment that values innovation and personalized client service, allowing you to grow both personally and professionally.

Responsibilities

• Act as the main technical liaison for German-speaking clients, addressing their inquiries and providing assistance in a timely manner
• Oversee the onboarding process for new clients, ensuring a smooth integration of our solutions into their operations
• Deliver comprehensive training sessions and ongoing support to help clients fully utilize our products
• Identify and resolve any potential technical issues clients may encounter during their usage
• Work closely with internal teams to relay client feedback and advocate for their needs
• Regularly monitor client satisfaction metrics and maintain strong relationships through effective communication
• Stay updated on industry trends and product innovations to offer relevant insights to clients