German Speaking Technical Account Manager

German Speaking Technical Account Manager

Patrique Mercier Recruitment is eager to present a fantastic opportunity for a German Speaking Technical Account Manager! Join our dynamic team and leverage your language skills and technical knowledge to support our valued German-speaking clients.

In this role, you will serve as a crucial link between our clients and our technical resources, ensuring they receive exceptional support and guidance. Your expertise will play a vital role in helping clients optimize their usage of our products and services, ultimately driving their success.

This position offers a unique chance for personal and professional growth while working in a vibrant environment that values innovation and client satisfaction.

Responsibilities

• Act as the primary technical point of contact for German-speaking clients, addressing their inquiries and concerns efficiently
• Assist in onboarding new clients, ensuring a smooth implementation process for our solutions
• Deliver product training and support to enhance clients' understanding and usage
• Identify and resolve potential technical issues that clients may face, providing timely solutions
• Gather and relay client feedback to internal teams to influence product development
• Monitor client success metrics and maintain relationships through regular follow-ups
• Keep abreast of industry trends and developments to provide insightful recommendations to clients