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German Speaking Social Media Support Advisor
Support German-speaking social media users to enhance their experience
Athens, Attica, Greece
1 week ago
German Speaking Social Media Support Advisor
Patrique Mercier Recruitment is excited to announce a rewarding opportunity for a German Speaking Social Media Support Advisor to join our passionate team! In this pivotal role, you will be responsible for providing exceptional support to German-speaking users across various social media platforms. If you thrive in a customer-focused environment and possess strong communication skills, we want to hear from you!
Your Key Responsibilities:
- Deliver high-quality customer support to German-speaking users via social media channels.
- Efficiently handle inquiries and resolve issues to ensure user satisfaction.
- Engage actively with users to build and maintain a supportive online community.
- Monitor and gather user feedback to enhance service quality and user experience.
- Collaborate with cross-functional teams to optimize overall customer engagement.
- Stay informed about social media best practices and platform updates.
- Document user interactions to ensure accountability and continuous improvement.