German Speaking Partner Support Consultant

German Speaking Partner Support Consultant

Patrique Mercier Recruitment is looking for a dynamic and dedicated German Speaking Partner Support Consultant to join our growing team! This role is perfect for individuals who are fluent in German and are eager to provide exceptional support to our partners.

As a Partner Support Consultant, you will be the first point of contact for our German-speaking partners, assisting them with inquiries and providing solutions that enhance their experience with our products and services. Your proactive approach and strong communication skills will be key in delivering the highest level of support.

If you are enthusiastic about building relationships and providing excellent service, we would love to hear from you!

Responsibilities

• Deliver exceptional support to German-speaking partners through various communication channels including phone, email, and chat
• Address and resolve partner inquiries regarding products, services, and operational concerns
• Effectively troubleshoot and manage technical queries
• Document all partner interactions comprehensively to maintain clarity in communication
• Work closely with internal teams to improve service delivery and partner satisfaction
• Engage in continuous learning and training to keep up to date with our offerings
• Adhere to company policies while maintaining high service standards