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German Speaking End User Support Specialist
Assist German-speaking clients with technical issues to improve their IT experience
Athens, Attica, Greece
Entry Level
1 week ago
German Speaking End User Support Specialist
Patrique Mercier Recruitment is excited to offer an opportunity for a German Speaking End User Support Specialist. In this pivotal role, you will provide exceptional support to our German-speaking clients, ensuring a positive and effective IT experience.
Your primary responsibilities will include troubleshooting a variety of technical issues while delivering excellent customer service. If you are enthusiastic about technology and possess a customer-focused mindset, we encourage you to apply!
Become part of our dedicated team and contribute to enhancing client satisfaction!
Responsibilities
- Provide top-notch end-user support to German-speaking clients through various channels.
- Troubleshoot and resolve technical issues related to hardware, software, and applications efficiently.
- Document customer interactions and maintain accurate records of support requests and solutions.
- Collaborate with cross-functional teams to ensure timely and effective issue resolution.
- Stay informed about product updates to assist customers confidently.
- Contribute to the continuous improvement of internal support processes and documentation.