German Speaking Customer Support For Online Streaming Service

German Speaking Customer Support Representative

Patrique Mercier Recruitment is thrilled to present an exciting opportunity for a German Speaking Customer Support representative for a leading online streaming service. If you have a passion for entertainment and technology, this position is tailor-made for you!

In this role, you will provide exceptional customer support to German-speaking subscribers, assisting them with their inquiries regarding the streaming service, account management, and resolving technical issues. Your ability to engage with customers and deliver solutions will be key to enhancing their streaming experience.

Join a vibrant and innovative team focused on delivering high-quality content while enjoying a dynamic work environment. If you're ready to take the next step in your career within the entertainment industry, we want to hear from you!

Responsibilities

• Provide top-notch customer support in German for users of the online streaming service
• Troubleshoot and resolve technical issues related to streaming and account management
• Assist customers in navigating the platform and understanding available content
• Document customer interactions accurately and follow up on unresolved inquiries
• Work collaboratively with the technical team to ensure customer satisfaction
• Stay informed about new releases, features, and industry trends