German Speaking Customer Service For Transportation (rail, Shipping, Etc.) Indus - Remote Eligible
German Speaking Customer Service Representative
Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in other countries. We specialize in various industries, including social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. Our recruitment process is designed to ensure that we connect the best candidates with the right employers, helping individuals find their dream jobs abroad. Currently, we are seeking a German Speaking Customer Service Representative for the Transportation sector, specifically handling rail, shipping, and related services. This position is ideal for individuals passionate about providing outstanding customer service and eager to work in a dynamic environment where their language skills will be utilized and appreciated. In this role, you will serve as a pivotal link between our customers and the transportation services we represent, ensuring a seamless experience that aligns with our commitment to excellence. If you are ready to take the next step in your career with an international focus, join us at Patrique Mercier Recruitment, where we are dedicated to your success.
Responsibilities
- Provide exceptional customer service in German for transportation-related inquiries
- Handle customer complaints, providing solutions efficiently and empathetically
- Process bookings, cancellations, and modifications accurately
- Assist customers with product information, pricing, and availability
- Collaborate with team members to ensure a cohesive service approach
- Maintain accurate records of customer interactions and transactions
- Stay updated on industry trends and company services to provide informed support