German Speaking Customer Service For Logistics & Supply Chain Industry - Remote Eligible

German Speaking Customer Service Representative

Join Patrique Mercier Recruitment, the leading agency specializing in connecting candidates with job opportunities in their native language across various countries. We focus on sectors including social media, gaming, healthcare, retail, travel, automotive, financial services, insurance, energy, and telecommunications. Our impeccable recruitment process ensures the best fit between candidates and employers, making dreams of working abroad a reality. We are currently seeking a German Speaking Customer Service Representative for the Logistics & Supply Chain industry. In this role, you will leverage your linguistic skills to facilitate seamless communication, providing exceptional service to our clients in the German language. As a significant part of our team, you will contribute to enhancing customer experiences while navigating the intricate realms of logistics and supply chain operations. If you are passionate about customer service and are eager to work within a dynamic and multinational environment, this is the opportunity for you.

Responsibilities

• Provide exceptional customer service to German-speaking clients in the logistics and supply chain sector.
• Handle inquiries, manage orders, and resolve issues promptly and efficiently.
• Communicate effectively with clients via phone, email, and chat in German.
• Collaborate with logistics teams to ensure timely delivery of services and goods.
• Maintain accurate records of customer interactions and transactions.
• Assist customers with product information and service details in a professional manner.
• Support the management team in identifying areas for improvement in customer service processes.