German Speaking Customer Service For Logistics & Supply Chain Industry - Remote Eligible

German Speaking Customer Service Professional

Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in other countries. We specialize in various industries, ensuring that we connect talented individuals with the best employers to find their dream jobs abroad. We are currently seeking a German Speaking Customer Service professional for the Logistics & Supply Chain industry. This role is ideal for candidates who possess strong communication skills in German and are passionate about providing exceptional customer service. As part of our recruitment process, we emphasize matching candidates with positions that align with their skills and aspirations, making this an exciting opportunity for the right individual. If you are looking to advance your career in customer service within a significant industry and thrive in a dynamic environment, we encourage you to apply and join our team in making a difference in the logistics and supply chain landscape while working with companies that value diverse languages and cultures.

Responsibilities

• Provide exceptional customer service to clients in German, addressing inquiries and resolving issues effectively.
• Manage and process customer orders and shipment requests within the logistics and supply chain framework.
• Communicate with internal teams and external partners to ensure smooth logistics operations and customer satisfaction.
• Maintain accurate customer records and documentation, ensuring compliance with company policies and procedures.
• Assist in the development and implementation of customer service improvements to optimize overall satisfaction.
• Identify and escalate complex issues to the appropriate teams for resolution, ensuring timely follow-up with customers.
• Gather customer feedback and insights to continually improve service offerings and enhance the customer experience.