German Speaking Customer Service For Food & Beverage Industry - Remote Eligible

German Speaking Customer Service Representative

Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in other countries. We specialize in various industries including social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. Our recruitment process is tailored to ensure that we match the best candidates with the right employers, helping individuals locate their dream jobs abroad. We are currently seeking a German Speaking Customer Service Representative for the Food & Beverage industry. In this pivotal role, you will be responsible for delivering exceptional customer service to our clients' customers, ensuring that their experience is both enjoyable and efficient. If you are passionate about providing outstanding service and have a strong command of the German language, this could be the perfect opportunity for you to join a dynamic team within an international setting. At Patrique Mercier Recruitment, we are dedicated to connecting talented individuals with exciting job opportunities around the globe, allowing you to progress your career while experiencing the culture and lifestyle of another country.

Responsibilities

• Provide excellent customer service to customers in German and English.
• Respond to customer inquiries regarding products, orders, and complaints in a timely manner.
• Maintain a positive, empathetic, and professional attitude toward customers at all times.
• Process customer orders and ensure timely delivery of products.
• Support customers with issues regarding payments, refunds, and returns.
• Collaborate with team members to improve customer service processes.
• Document customer interactions and feedback for future reference and improvements.