German Speaking Customer Service For Food & Beverage Industry - Remote Eligible

German Speaking Customer Service Representative

Patrique Mercier Recruitment, the leading agency specializing in helping candidates secure jobs in their native language across various countries, is excited to announce an opening for a German Speaking Customer Service Representative in the Food & Beverage industry. Our expertise spans multiple sectors, including social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. We pride ourselves on a meticulous recruitment process that expertly pairs the right candidates with the most suitable employers. This role is an excellent opportunity for individuals who are passionate about customer service and want to work in a dynamic and fast-paced environment within the vibrant food and beverage sector. If you are looking to enhance your career while leveraging your language skills in an engaging setting, this is the opportunity for you. At Patrique Mercier Recruitment, we are dedicated to facilitating your journey toward finding the perfect job abroad and fostering international career growth.

Responsibilities

• Provide outstanding customer support to clients in German via phone, email, and chat.
• Assist customers with inquiries related to food and beverage products, orders, and services.
• Handle and resolve customer complaints and issues to ensure a positive experience.
• Process orders and provide real-time updates on order status and delivery times.
• Collaborate with team members to improve service delivery and customer satisfaction.
• Maintain a detailed and organized record of customer interactions and transactions.
• Stay updated on product knowledge and industry trends to better assist customers.