German Speaking Customer Service For Construction Industry - Remote Eligible

German Speaking Customer Service Representative

Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in various countries. We specialize in connecting talented individuals with opportunities across diverse industries such as social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. With a commitment to matching the best candidates with the right employers, we strive to help job seekers find their dream roles abroad. Currently, we are seeking a German Speaking Customer Service Representative for the construction industry.

In this role, you will provide exceptional customer service to German-speaking clients, assisting them with inquiries, resolving issues, and ensuring their experience is positive. This position requires effective communication and problem-solving skills to maintain high customer satisfaction levels. If you are passionate about delivering excellent service and want to be part of a leading recruitment agency, we encourage you to apply and take the next step in your career with us.

Responsibilities

• Serve as the first point of contact for German-speaking customers in the construction industry
• Assist customers with inquiries related to products, services, and order status
• Manage and resolve customer complaints effectively and professionally
• Provide detailed information and support regarding construction projects and services
• Maintain a high level of professionalism and customer service
• Communicate with internal teams to ensure customer needs are met
• Document customer interactions and feedback in an organized manner