German Speaking Customer Service For Construction Industry - Remote Eligible

German Speaking Customer Service Representative

Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in various countries, and we are excited to announce an opening for a German Speaking Customer Service Representative in the Construction industry. Our organization specializes in diverse sectors including social media, gaming, healthcare, retail, travel, automotive, financial, insurance, energy, and telecommunications. We pride ourselves on our recruitment process that ensures the best candidates are matched with the right employers, facilitating a fulfilling work experience. As we expand our footprint in the construction sector, we are looking for a dedicated customer service professional fluent in German to help foster client relationships and provide exceptional support. Join us in connecting talent with opportunity and be part of a vibrant team that values innovation, commitment, and success. By working with us, you will have the chance to contribute to the industry's growth while gaining invaluable experience in a multicultural environment, supporting our mission to help candidates find their dream jobs abroad. If you are passionate about customer service and thrive in dynamic settings, we invite you to apply and embark on a rewarding journey with Patrique Mercier Recruitment.

Responsibilities

• Provide excellent customer service support to German-speaking clients in the construction industry.
• Resolve customer inquiries and issues via phone, email, or chat in a timely manner.
• Educate clients on product features, pricing, and services offered by the company.
• Maintain a detailed record of customer interactions and transactions in our database.
• Assist clients in navigating and understanding construction-related documentation and processes.
• Collaborate with cross-functional teams to ensure customer satisfaction and efficient problem resolution.
• Monitor customer feedback and communicate insights to improve overall service delivery.