German Speaking Customer Service For Manufacturing Industry - Remote Eligible
German Speaking Customer Service Representative
Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language across various countries. We specialize in connecting talented individuals with opportunities in diverse industries, including social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. Our recruitment process is designed to ensure that we match the best candidates with the right employers, enabling professionals to find their dream jobs abroad. We are currently seeking a German Speaking Customer Service Representative for the manufacturing industry.
In this crucial role, you will be the key point of contact for our German-speaking clients, providing exceptional service and support. This position allows individuals passionate about customer service to contribute meaningfully to the manufacturing sector while leveraging their language skills. You will join a dynamic team where your expertise in German and your commitment to client satisfaction will be highly valued. If you are looking for a rewarding career opportunity that allows you to utilize your language skills in a supportive environment, Patrique Mercier Recruitment invites you to apply for this exciting position.
Responsibilities
- Serve as the primary contact for German-speaking customers in the manufacturing industry.
- Manage customer inquiries via phone, email, and chat, providing timely and accurate information.
- Resolve customer issues and complaints efficiently and professionally, ensuring customer satisfaction.
- Maintain detailed records of customer interactions and transactions in our system.
- Collaborate with internal teams to address customer needs and improve service delivery.
- Assist in the development of customer service policies and procedures for German-speaking clients.
- Provide product knowledge and technical support to customers as needed.