View All Jobs 129325
German Speaking Airline Customer Service Agent
Assist German-speaking customers with flight booking and issue resolution
Athens, Attica, Greece
Entry Level
2 weeks ago
German Speaking Airline Customer Service Agent
Patrique Mercier Recruitment is delighted to offer an incredible opportunity for German speakers! We are on the lookout for a German Speaking Airline Customer Service Agent to join our team. This position is perfect for those who are passionate about providing exceptional customer service in the airline industry. If you enjoy helping people and thrive in a fast-paced environment, we want you to be part of our team!
Responsibilities
- Deliver exemplary support to German-speaking airline customers through various communication channels including phone, email, and chat.
- Assist customers with their inquiries regarding flight bookings, cancellations, and changes.
- Address customer complaints and ensure a high level of satisfaction.
- Provide accurate information about airline services, policies, and promotions.
- Document customer interactions thoroughly and maintain accurate records.
- Collaborate with colleagues to achieve performance targets and enhance customer satisfaction.
- Stay updated with industry trends and airline information to provide the best assistance possible.