French Speaking Remote Support Specialist

French Speaking Remote Support Specialist

Patrique Mercier Recruitment is delighted to offer an exciting opportunity for a French Speaking Remote Support Specialist! If you are eager to provide outstanding customer service and possess strong technical skills, this role is perfect for you.

In this position, you will be responsible for delivering exceptional remote support to our French-speaking clients, helping them navigate various technical challenges and inquiries. Your primary goal will be to ensure customer satisfaction through prompt, efficient, and effective solutions.

Become part of our innovative team and enjoy the benefits of remote work while making a significant impact on our clients' success!

Responsibilities

• Deliver high-quality remote support to French-speaking customers via phone, email, and chat.
• Troubleshoot and resolve a diverse range of technical issues involving software, hardware, and networking services.
• Keep detailed records of customer interactions and technical support requests.
• Work collaboratively with team members to enhance service delivery and share valuable insights.
• Stay updated on product knowledge and technological advancements to provide informed assistance.
• Participate in ongoing training and professional development initiatives.